During World War II, there was an increased need for skilled administrative personnel, particularly in the United States. The National Secretaries Association was formed to recognize the contributions of secretaries and other administrative personnel to the economy, to support their personal development and to help attract people to administrative careers in the field. The association's name was changed to Professional Secretaries International in 1981 and, finally, the International Association of Administrative Professionals (IAAP) in 1998.
These changes in name reflected the changing nature of the tasks, qualifications and responsibilities of the members of the organization. IAAP now has an international orientation and continues to provide education and training and set standards of excellence recognized by the business community on a global perspective. The organization's vision is "to inspire and equip all administrative professionals to attain excellence".