NEW HAVEN, Conn. – KeyBank today announced that LaKisha Jordan has been promoted to Corporate Responsibility Officer for its Connecticut and Western Massachusetts market. In her new role, Jordan will be responsible for driving KeyBank’s Community Reinvestment Act (CRA) compliance within its Connecticut and Greater Springfield market areas. Additionally, Jordan will work with local KeyBank leadership and community organizations in partnership on critical community issues facing those markets.
“The role of Corporate Responsibility Officer expands the role of our former CRA Officers at KeyBank. But our approach to serving low-to-moderate income populations is not new,” said Bruce Murphy, Executive Vice President and Head of Corporate Responsibility at KeyBank. “We are proud that our approach to responsible banking and citizenship has led to eight consecutive ‘Outstanding’ ratings from the OCC on the CRA exam. But we are more proud when we can make a transformative, long-term difference in our communities and for low income populations. I’m glad that we will have LaKisha leading those efforts in Connecticut and Massachusetts.”
Created earlier this year, the Corporate Responsibility Officer position oversees a broad community engagement strategy which includes CRA compliance and execution of KeyBank’s $16.5 billion National Community Benefits Plan within the markets that Key serves. As part of the five-year plan, announced in partnership with The National Community Reinvestment Coalition and over 80 community organizations, KeyBank committed to $16.5 billion in mortgage lending, small business lending, community development lending and investing and philanthropy over the next five years.
The National Community Benefits Plan is designed to stimulate substantial job and economic growth in the communities where KeyBank operates, including Connecticut and Massachusetts. Jordan will partner with local KeyBank leadership, community development lending and investment partners, and KeyBank Foundation program officers on driving investments, loans, services, and philanthropy in the local markets as part of a community engagement strategy.
“KeyBank’s purpose is to help our clients and communities thrive,” said Market President Jeff L. Hubbard. “Having LaKisha partner with my leadership team to develop and implement a community engagement strategy that meets this goal within our Connecticut and Western Massachusetts markets will be critical.”
Ms. Jordan has more than fifteen years of experience in financial services and banking. She joined KeyBank as a Relationship Office for the Commercial Banking team in 2016. Prior to Key, she spent 9 years at Bank of America in various commercial sales support roles. Jordan holds an MBA and BS from Southern Connecticut State University with concentrations in psychology, sociology, and public health.
An active community volunteer, Jordan currently serves on the board of directors and has also been a mentor for Phenomenal I Am, a nonprofit in New Haven that provides mentorships and empowerment enrichment workshops to at-risk female teens. She is a member of the Order of Eastern Star and volunteers her time to numerous organizations including Susan G. Komen Foundation, Sickle Cell Disease Association of America, and Pop Warner Association. She resides in Hamden with her husband and three children.
Jordan maintains an office at Key’s New Haven headquarters at 195 Church Street. She can be reached at 203-784-5065 and Lakisha_jordan@keybank.com.