The community gathered at BMW of Ridgefield early this morning to learn about the importance of one of businesses major cornerstones - customer service. And, they learned from the best, industry icon, Jack Mitchell, CEO of Mitchells Stores.
Sponsored by the Ridgefield Chamber and hosted by BMW of Ridgefield, during the "Hug Your Customers" seminar, Jack Mitchell revealed his customer service secrets for developing long-lasting business relationships and customer loyalty.
Shown here is Ridgefield attorney Richard Hastings (Hug Your Customers book in hand) with Jack Mitchell.
"I was personally thrilled that Jack came back to speak to our Chamber of Commerce members and his winning message is so simple – be proactive, not reactive; focus on relationships and show that you care. It’s how I live my life and I can’t imagine it any other way," said Ridgefield Playhouse Director of Community Relations, Suzanne Brennan.
Thank you to the Ridgefield Chamber for hosting this special event and to BMW of Ridgefield for providing a beautiful venue for this gathering.
R