Why Small Businesses Matter in Bethel: The Insurance Center

Why Small Businesses Matter

Shop small, do big things for your community

Why Small Businesses Matter puts a spotlight on the local merchants who donate their time, talent, goods, and services for the betterment of our community. The shop local movement spreads virally as l

You're IT The Insurance Center! 

Three questions with President and CEO of The Insurance Center, Paul K. Improta, CPIA, AAI, LUTCF

Why did you start your business?

I started my business with a clear goal in mind: to offer local families and businesses the broadest possible choices in insurance coverage offerings, a well-trained and experienced staff who will be the same voice on the phone when you call, who is familiar with your unique circumstances, and who will advise you of your options as things change throughout your life along the way.

Finish this sentence in regard to your business: I wish I could...

I wish I could impress upon the public how insurance is not a commodity or product and should not be perceived as such, it’s a professional service and a relationship business. This becomes apparent after a large loss occurs, which is where our knowledge and expertise becomes apparent. We become your advocates, and we have local knowledge that cannot be imparted from a faceless out-of-state claim representative from an 800 number. We know the steps in the process, we interact with the various parties involved in the process, and we advise along the way. We know who the good local clean-up contractors and repair shops are, and we know which ones to avoid.  

Best selling products or services?

We work with over 30 directly-appointed insurance companies who offer a myriad of coverages to insure a very broad range of situations. Our best-selling product is our trade contractors insurance, restaurant insurance, non-profit insurance including events, medium risk payroll-based worker’s comp program, and of course home insurance, auto and umbrella liability insurance.

The Insurance Center is located at 6 Stony Hill Road, Suite 210 in Bethel. Visit The Insurance Center online here.

HamletHub thanks Fairfield County Bank for making our Why Small Businesses Matter series possible!




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