Connecticut Department of Motor Vehicles partially reopens for select in-person services

The Connecticut Department of Motor Vehicles reopened select offices today for in-person services, however, due to the pandemic customers are required to make appointments in advance. At the moment, appointments can be made for new licenses and IDs, license and ID renewals, out-of-state license and registration transfers, and CDL upgrades. Appointments can be made online at the DMV’s website by visiting ct.gov/dmv.

In addition, road testing has resumed this week. Customers whose appointments had previously been canceled due to the pandemic are being contacted to reschedule new appointments. So far, approximately 1,000 road tests have been rescheduled through June 30.

The department is also reminding Connecticut residents that many DMV transactions can be completed online and do not require an in-person visit. Some of the online services offered include registration renewals, registration cancellations, payment of emission test late fees, and more.

Select DMV Locations Will Reopen on June 23, 2020

WETHERSFIELD, CT – The Connecticut Department of Motor Vehicles will reopen select offices on June 23, 2020. Services will be offered by appointment only. Details are below:

Road Tests (Non-CDL)

  • Road testing will resume June 23, 2020. Approximately 1,000 road tests have been rescheduled through June 30th.
  • Customers are being called by DMV staff to schedule previously cancelled appointments.

Services Offered by Appointment at the DMV

  • Appointments are now available for new licenses and IDs, license and ID renewals, out of state license and registration transfers, and CDL upgrades.
  • Locations for Learner’s Permit Knowledge Tests: Wethersfield, Cheshire, Willimantic, Old Saybrook, Norwalk, and Danbury.
  • Registration Services (new registrations) will begin on June 30, 2020 at these locations: Wethersfield, Willimantic, and Danbury
  • Appointments can be made by visiting: https://portal.ct.gov/dmv/
  • Link located within the “yellow alert box” to the appointment page.






New Registrations 
Bridgeport   X  X  X  X      
Enfield   X  X  X  X      
Waterbury   X  X  X  X      
Hamden           X    
New Britain   X  X  X        
Cheshire             X  
Wethersfield             X  X
Willimantic             X  X
Old Saybrook             X  
Norwalk             X  
Danbury             X  X
Norwich (Registration backlog processing location)               

Services Offered Online

Drop-box Services

  • Drop-boxes for Registration Services are located in the following offices: Danbury, Norwich, and Old Saybrook. Customers are encouraged to visit the DMV’s website to verify availability, as times and locations may change. The average turnaround time is four-weeks. (More info: https://portal.ct.gov/DMV-reg-drop-off)

Services Offered by Appointment at Partner Locations

  • AAA and Nutmeg/DMV Express: Driver license/ID card renewals; duplicate driver’s license/ID card; or name change name on license or ID card.

What Customers Can Expect

  • Customers will receive an appointment confirmation via email.
  • Reminders will be sent via email.
  • Appointment cancellations must be done by email.
  • Customers are encouraged to check their email prior to visiting the DMV.

Safety Protocols for Customers Visiting the DMV

  • Each visitor will be required to answer a screening questionnaire and to submit to a non-touch temperature scan by a healthcare professional. Visitors with a temperature of 100 degrees or more will be denied access to the building.
  • All visitors are required to bring and wear a mask.
  • Entrance allowed for the customer only. Exceptions made to accommodate people with disabilities or minors.
  • Hand sanitizer will be available at all locations
  • Plexiglass will separate staff from customers to abide by social distancing
  • There are designated exits and entrances at all locations
  • All surfaces are wiped down with disinfectant following each appointment

Deadline Extensions

Expiration dates have been extended for various credentials with expiration dates between March 10, 2020 and July 31, 2020. Visit https://www.ctdmv.info/credentials-covered/ for details.

For more information, read the press release issued today by the DMV.


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