Eversource is Fully Staffed and Ready to Respond
- Eversource is preparing for heavy, wet snow mixed with rain and sleet with potential wind gusts of 30 - 35 mph this evening, Sunday, December 1, through Monday and into Tuesday.
- Highest snow/ice amounts will occur across the Northwest Hills, Central and Northeast Hills.
- Any wintry mix will change over to snow by Monday afternoon, with snow continuing through the night and into Tuesday.
- Eversource has crews ready to respond to any outages the snow, sleet, ice and wind may cause.
- Eversource has staffing plans to ensure crews are ready to respond to any outages.
- Connecticut Electric Operations is currently at an Event Level 5 (Emergency Response Plan), the least severe of the five emergency conditions.
- Gas Operations does not anticipate any impacts but is monitoring the system, and crews are prepared to assist with electric restoration if requested.
- Community Relations is reaching out to our community partners and is ready to assist with emergency planning, as needed.
- The Connecticut Incident Command Center will open at 8 a.m. on Monday, December 2.
- Employees are encouraged to check in with their emergency preparedness coordinator and prepare to fill their storm roles.
- We will launch other internal and external communications as appropriate.
- This Preparedness Briefing will be sent to communities, including state regulators and the Connecticut Division of Emergency Management and Homeland Security.
- Storm preparedness messaging will be on Twitter (@EversourceCT) and Facebook
- Customers are encouraged to download the Eversource mobile app to report outages or check for updates. You can also sign up to receive storm outage updates on the channel of your choice (text, email, phone call) at Eversource.com.
- If the power goes out, we want customers to stay safe and comfortable. Get ready for the storm by visiting Outages & Storms on Eversource.com, then click on Storm Preparedness.
- If you see a downed wire, call Eversource at 800-286-2000 or 911 to report it. Stay as far away as possible until Eversource arrives to make the area safe.
- Before you use a generator, make sure it is connected by a qualified electrician. Always operate it outdoors, as far from the house as possible. Keep it away from doors, windows and air vents to avoid carbon monoxide poisoning.
- Gas customers are reminded to keep natural gas meters, all gas appliances and outdoor vents clear of snow and ice buildup to maintain safe operation and access.
- If you smell a gas odor in your home or business, leave immediately. From a safe place, call Eversource to report the leak at our 24/7 emergency number, 877-944-5325, or call 911. Please remain outside until Eversource can check the source of the odor.
Hello, this is an important message from Eversource. Severe weather is expected in your area and may cause power outages. Please prepare a backup power source or move to an alternate location if necessary. Information on emergency disaster services—including shelters—is available at 211CT.org or by calling 211. Download the Eversource mobile app in the App Store or Google Play to easily report or check an outage and view the outage map. Our crews are prepared to restore power as quickly as safety allows. Thank you and stay safe. Goodbye.