Gunner, a Connecticut based company that provides roofing, siding, gutter and window installation services to customers in Connecticut, New Jersey and New York, has announced the launch of its proprietary, online platform for roofing estimates. The new, patent-pending technology will allow customers to easily shop for and fully purchase a new roof and schedule the work online in a matter of hours.
“When we opened our doors five years ago, we made it our goal to provide quality work with fully transparent, exceptional customer service,” said Andrew Prchal, Customer Experience Office and Co-Owner, Gunner. “Excelling at customer service really begins at the very first point of contact, and we knew there had to be a simpler, faster way for our clients to shop for and purchase a roof, instead of playing email and phone tag with our sales team, scheduling on-site visits and having little control over scheduling the actual work. We have spent years developing this new platform and are excited to share its ease of use for a chore that no homeowner wants to be bogged down with!”
“From start to finish, our new technology will allow customers to shop for, select a roof and optional add-ons, fully purchase – including opting into financing options, and self-schedule the start of on-site work,” added Eddie Prchal, CEO and Co-Owner, Gunner. “We are confident that, in today’s world where most consumers prefer the ease of self-directed, online transactions, this new process is going to revolutionize the industry and in years to come, become the industry norm for not only roofs, but windows, siding and more!”
Customers will log on to www.gunnerroofing.com, creating a log-in for a password protected site with their project address, contact information and high-level details. Upon receiving an email confirming the quote submission, a link will direct customers back to the site to invite them to customize a number of options related to the project, including shingle color, and options such as adding gutters and skylights. Using satellite measuring, a VR mock-up of the project home will allow homeowners to see color and style options on their house, as well as view an informational, clickable demo providing an overview of a roofing project and warranty information. A calendar will allow customers to select a preferred start date for the work (featuring real-time availability of Gunner’s in-house installation crews), and a total estimate for the project with payment and financing options will be calculated. After inputting and processing payment information, an email will confirm the payment and project details and offer an introduction to Gunner’s in-house team of industry experts who will be a part of the project from start to finish. A live, on-site, pre-install meeting will also be scheduled to go over all details in-person prior to start of work.
For the initial launch, customers with properties located in Fairfield County, Connecticut, Bergen, Morris and Passaic counties, New Jersey, and Rockland and Westchester counties, New York, will be able to utilize the new online platform. In the coming months, Gunner will deploy updates to the software, which will include the ability to purchase a new or schedule roofing repairs in connection with insurance claims, expand its geographical customer base, as well as offer the option to add-on windows, siding and more.
Gunner partnered with Click Here Labs for the development and launch of this new platform and website.
Gunner is a member of the National Roofing Contractors Association, and amongst other associations, certifications and honors, are part of the elite GAF President’s Club and James Hardie President’s Club, CertainTeed SELECT ShingleMasters and Anderson Certified Contractor.
For more information, visit https://www.gunnerroofing.com/ or the company’s Facebook (@gunnerroofing) or Instagram (@gunnerroofing) channels.