Christmas came in the Spring for caregiver Sonia Hernandez of Meriden when she was presented with a $5,000 check from employer Assisted Living Services, Inc. for providing exceptional client care for the month of December 2020. Although the Platinum Caregiver Award ceremony was delayed due to COVID 19, the surprise was just as sweet on April 7, 2021. Hernandez covered her face and sobbed tears of joy and shock when the company’s team recognized her with the homecare agency’s most prestigious distinction at her client’s home in Meriden.
Hernandez received a stellar review from her clients’ daughter, Ann Dangher of Glastonbury, Connecticut, who is extremely appreciative of the care provided to her Mom and Dad. “What this woman does for me is absolutely amazing. She’s a lifesaver. She goes above and beyond in every way.”
The surprise squad was led by Mario D’Aquila, MBA and Chief Operating Officer of Assisted Living Services, Inc. (ALS) in Cheshire, who told Hernandez “you certainly deserve this. Thank you for everything you do.” Hernandez has been employed with ALS for five years.
In addition to a check for $5,000, the monthly Platinum Caregiver Award includes a beautiful crystal statue and a certificate of merit. To select the winning caregiver each month, ALS clients are called at random by Homecare Pulse, a third-party survey company that measures customer satisfaction. Clients or family members rate the services and quality of care that is being provided and have the opportunity to mention caregivers who went “above and beyond” when caring for them or their loved one.
PHOTO: The surprise squad from Assisted Living Services, Inc., presents caregiver Sonia Hernandez of Meriden with the monthly $5,000 Platinum Caregiver Award on April 7, 2021 at a client’s home in Meriden, Conn. A stellar client review earned Hernandez the prestigious award. Photo courtesy of Assisted Living Services, Inc.