Gov. Malloy: New Focus on Waterbury Line Should Improve Service for Riders
Governor Dannel P. Malloy today commended Metro North Railroad for the appointment of a new Waterbury Branch Line advocate, a person who will be responsible for improving service on the line. Mike Donnarumma was named District Superintendent on the New Haven Line, with a particular attention paid to the Waterbury Branch Line. Donnarumma, who lives in Cheshire, worked at the Waterbury Chamber of Commerce and the Connecticut Department of Transportation (CTDOT) before joining Metro-North in 2007.
"Commuters on the Waterbury line have expressed their frustration, and for good reason. The state of this line is quite frankly unacceptable. If we want to give residents a better alternative to driving, then we need to ensure that they get the service they expect when they ride the train," said Governor Malloy. "As a former CTDOT employee, Mike Donnarumma has the experience to improve customer service, and identify and implement improvements to all areas of this branch to ensure a better level of customer satisfaction that Waterbury Branch riders deserve."
For more information, please visit Governor Malloy's website: http://www.governor.ct.gov/malloy/cwp/view.asp?a=4010&Q=548986