Award reflects top national satisfaction scores among clients and employees with RVNAhealth’s non-medical daily living assistant services.
RVNAhealth is pleased to announce that its StayingWELL Services division has received the distinguished 2023 Best of Home Care – Leader in Experience Award from Home Care Pulse (HCP), the leading firm in experience management for home care. The Leader in Experience Award is the highest recognition awarded by HCP. It is given to select home care businesses that receive both HCP’s Provider of Choice and Employer of Choice awards – reflecting client and employee satisfaction ratings among the very highest in 10 or more quality metrics. As a Leader in Experience, RVNAhealth is now recognized among the top 15% of home care providers participating in the nationwide HCP Experience Management Program.
“Winning this top award category -- the Leader in Experience award -- is an incredible honor,” says Melissa Woodhouse, RRT, MOT, OTR/L, CDP, Director of StayingWELL Services. “We are in our fourth year of our client and employee satisfaction program with Home Care Pulse. I am proud of the efforts made by our team to listen to, and act on, the honest opinions and recommendations made by over 200 of our clients and employees in the past year. The feedback received continues to challenge us in raising the bar for delivering excellence in daily living assistance to our clients and offering a rewarding career to our employees.”
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and employee expectations,” says Todd Austin, President of HCP. “When we see agencies like RVNAhealth that have so effectively provided outstanding daily living assistance and employment experiences, we know we’re on the right track. RVNAhealth has worked extremely hard to prioritize the needs of their clients and their employees, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and employees.”
To learn more about RVNAhealth’s StayingWELL services, please visit https://rvnahealth.org/services/staying-well/ or call 203-438-5555.