Coping with Job Stress and Building Resilience During the COVID-19 Pandemic Fact Sheets

This new guidance for employees and healthcare personnel and first responders provides ways to recognize symptoms of stress, tips to cope and enhance resilience, and where to go for help. The COVID-19 pandemic has changed the way we work, whether you are going into work or are working from home. Fear and anxiety about this disease can be overwhelming, and workplace stress can lead to burnout.

Recognize the symptoms of stress you may be experiencing.

  • Feeling irritation, anger, or denial
  • Feeling uncertain, nervous, or anxious
  • Feeling helpless or powerless
  • Lacking motivation
  • Feeling tired, overwhelmed, or burned out
  • Feeling sad or depressed
  • Having trouble sleeping
  • Having trouble concentrating

Know about stress-related disorders, compassion fatigue, and burnout:

Experiencing or witnessing life threatening or traumatic events impacts everyone differently. In some circumstances, the distress can be managed successfully to reduce associated negative health and behavioral outcomes. In other cases, some people may experience clinically significant distress or impairment, such as acute stress disorder, post-traumatic stress disorder (PTSD)external icon, or secondary traumatic stress (also known as vicarious traumatization). Compassion fatigue and burnout may also result from chronic workplace stress and exposure to traumatic events during the COVID-19 pandemic.

Follow these tips to build resilience and manage stress.

  • Communicate with your coworkers, supervisors, and employees about job stress while maintaining social distancing (at least 6 feet).
  • Identify things that cause stress and work together to identify solutions.
  • Talk openly with employers, employees, and unions about how the pandemic is affecting work. Expectations should be communicated clearly by everyone.
  • Ask about how to access mental health resources in your workplace.
  • Identify those things which you do not have control over and do the best you can with the resources available to you.
  • Increase your sense of control by developing a consistent daily routine when possible — ideally one that is similar to your schedule before the pandemic.
  • Keep a regular sleep scheduleexternal icon.
  • Take breaks from work to stretch, exercise, or check in with your supportive colleagues, coworkers, family, and friends.
  • Spend time outdoors, either being physically active or relaxing.
  • If you work from home, set a regular time to end your work for the day, if possible.
  • Practice mindfulness techniquesexternal icon.
  • Do things you enjoy during non-work hours.
  • Know the facts about COVID-19. Be informed about how to protect yourself and others. Understanding the risk and sharing accurate information with people you care about can reduce stress and help you make a connection with others.
  • Remind yourself that each of us has a crucial role in fighting this pandemic.
  • Remind yourself that everyone is in an unusual situation with limited resources.
  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting and mentally exhausting
  • Connect with others. Talk with people you trust about your concerns, how you are feeling, or how the COVID-19 pandemic is affecting you.
  • Connect with others through phone calls, email, text messages, mailing letters or cards, video chat, and social media.
  • Check on others. Helping others improves your sense of control, belonging, and self-esteem. Look for safe ways to offer social support to others, especially if they are showing signs of stress, such as depression and anxiety.
  • If you feel you may be misusing alcohol or other drugs (including prescription drugs) as a means of coping, reach out for help.
  • If you are being treated for a mental health condition, continue with your treatment and be aware of any new or worsening symptoms.
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Submitted by Yorktown, NY

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